[2.2] Theft of Services: When a Client Refuses to Pay


    It seems like every week this month, we’ve heard a new story of a salon owner who has gone to extremes to get what they’re owed from a client who refused to pay for their services. In this episode, you’ll learn how to prevent theft in the first place and how to handle a client who rejects the bill.

    This Ugly Beauty Business
    This Ugly Beauty Business
    [2.2] Theft of Services: When a Client Refuses to Pay
    Previous article[2.1] The Self-Employment Preparedness Checklist
    Next article[2.3] Solving The Beauty Industry’s Accountability Problem
    Beauty industry survivalist, salon crisis interventionist, tactical verb-weapon specialist, and the leader of at least a hundred workplace revolutions, Tina Alberino is known as much for her extensive knowledge as for her sarcastic wit and mercilessly straightforward style. She’s the author of The Beauty Industry Survival Guide and Salon Ownership and Management: A Definitive Guide to the Professional Beauty Business. When she’s not writing, educating, or consulting, she can be found overthinking everything, identifying problems people didn’t know existed, and stubbornly working to change the things she cannot accept.


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