I’m glad you brought this up. In our salon, we explain our separation protocol during employee training. Everyone is required to disclose the names and contact numbers of their existing clientele. Those clients are exempted from our non-solicitation agreement. If the employee leaves, they know we will send one email to all of their clients, notifying them of the employee’s departure and inviting them to stay with us at the salon. Those exempted clients are dropped from our contact list immediately after that email goes out. During the exit interview, we ask them if they’d like us to disclose their new workplace. They’re made to understand that we will be disclosing that information to ALL clients who request it–even the ones they didn’t like very much. (I won’t lie to our clients.) It’s an all-or-nothing option for us, but they do get a choice.