Comments on: AASM: “Can salon owners dictate who your clients are?”

By: Tina

Tina — Fri, 22 Feb 2019 20:39:09 +0000

In reply to Tuyet. Stop taking that client. You absolutely do have the right to refuse services to anyone (so long as you aren't being discriminatory--which you are not). To learn how to refuse her, read this post.

By: Tuyet

Tuyet — Fri, 22 Feb 2019 20:36:48 +0000

Hi: as a nail salon owner do I have right to refuse to the client who is rude and disrespectful to me or my employees
Shut as ! 1 client she is come to my salon about 5 times and I’m the one take care of her nail she very happy and she keep coming back every 2 weeks
but the last 4 weeks she get her nail done again like always by the time about to check her out she started complaining her nail is not right she like to fix that and that I tried my best to fix for but she still complaining
And I’m asking if she not happy with the service I can take off her nail and she can go but she said I don’t want to take it off
And keep complaining and I’m say if she dont want to take off she can go free if she comes back do I have right to refuse her service ? And what word is the best to let her know you not take care her nail
Thanks

By: Tina

Tina — Sat, 05 Mar 2016 02:34:36 +0000

In reply to Alex.

You have the right to refuse service to anyone, so long as those reasons aren’t based on race, handicap, gender, religion–or any other reason protected by federal anti-discrimination laws. And you should. My friend Jaime Schrabeck and I often tell students in our lectures that bad clients aren’t worth having. Here’s the replay of her free webinar version of that class: https://youtu.be/yIRZJTBH7as

By: Alex

Alex — Sat, 05 Mar 2016 01:40:24 +0000

Hi, as a salon owner do I have the right to refuse “difficult” clients? More specifically clients who are not clear on what they want even though they come in for the same thing all the time. Thus going over the allocated time set for the specific service & leaving you mentally drained.

By: Tina

Tina — Mon, 01 Feb 2016 15:02:43 +0000

In reply to Paul (Don’t Call Me Floyd) the Barber.

Hi Floyd! 😀 I’ve never heard of boutique barbershops. They haven’t made it down here to Florida yet, but we see similar tacky concepts all the time. (Lingerie salons, for example.) It’s a travesty. I’ve also seen my fair share of discriminatory hiring practices from a management perspective. I’ve presented qualified, talented applicants to owners and had them shoot the applicant down based on their race, gender, or age. One owner told me, “Our clients won’t want a black girl doing their hair.” This professional came to the salon with fifteen years of experience, a full book of clients, and a standing position as HSN’s set stylist. It just blows my mind that people are willing to dismiss talent based on something so superficial and backwards.

By: Paul (Don't Call Me Floyd) the Barber

Paul (Don't Call Me Floyd) the Barber — Wed, 06 Jan 2016 21:32:04 +0000

I would like to discuss an ongoing situation here in Nashville TN, the newest home of “boutique barbershops” (also known as fake barbershops). First of all, they totally discriminate in hiring men. Second, if you have years of experience, even the experience of owning your own shop, you are discriminated against because you are “too old” (read: not hip).Some of these boutique shops require a “headshot”, but not “that much experience”. They advertise for “recent graduates” (meaning YOUNG) applicants.
Several ads by these fake barbershops are on full display on our local Craigslist. If I had the money to hire a proven litigation atty. and one who specializes in discriminatory law, I would. If you are over 40 years old, male, and are a “barber”, not a “stylist”, you will not work in Nashville. Unless you do mainly Hispanic and/or African-American hair. End of story. If you don’t have multiple piercings, in your face tattoos, and your head shaved up to your hairline, you won’t find work in Nashville as a Barber. The ads all mention that you must be proficient in straight razor shaves, while 95% of all young to middle-age males in Nashville have full beards or some variation of facial hair. One ad for a local barbershop expressed exclusively, that they wanted “female barbers”. If the shoe were on the other foot, there would be a local outcry and lawsuits, and a Federal investigation on sex discrimination. Experience, upscale clientele, and high standards don’t matter here anymore. Ya just gotta be “hip”(young), use snap on attachments to your clipper work, no more freehanding skills needed anymore, etc. Age and sex discrimination is alive and well in this phony, hipster/poser town.
And, as stated in many columns here, forget about being an “employee”, or commission over 60%, those days are long gone. Nashville is not the only city with this crap going on, it’s been going on for quite awhile nationwide, Just another “Dirty Little Secret” of the Hair Business.

By: Tina Alberino

Tina Alberino — Wed, 06 Jan 2016 19:53:55 +0000

In reply to Megan.

Unfortunately, it’s up to the salon owner who to distribute clients to. Fortunately, she’s required by federal law to pay you for your time, so if she’s not in compliance with the prevailing wage laws, she’s setting herself up for serious problems. It goes against her best interests to have employees in the salon who aren’t generating revenue, so I’m guessing she’s not in compliance. If I were you, I’d bring these laws to her attention and let her know that you expect to be paid regardless of whether there’s a client in your chair or not.

By: Raquel

Raquel — Sun, 03 Jan 2016 21:00:43 +0000

So happy landed on this webpage.

By: Megan

Megan — Mon, 30 Nov 2015 18:17:05 +0000

So I was reading through this article to see if something that was happening in the salon I work at was legal but I didn’t find what I was looking for so my question is, Is it legal for my boss not to give me walkin-clients all day because she was mad I had to change my schedule for winter insuring I get home safely? I am not the first stylist she has done this to and she’s admitted she does this. Any info will help!