Comments on: How to Inform Your Clients that You’re Moving to a New Business

By: ThankFul

ThankFul — Tue, 05 Mar 2019 05:44:40 +0000

I am so excited I found this website!! I have read so many things that have made me go “hmmm interesting”. I am actually giving my resignation letter tomorrow. Things at the salon have been a little rough since December, like only 4 out of 17 are talking to me and that’s because of our friendship ( may I add that they’re also planning on leaving the salon within the next few months well except for one because she is the owners daughter) with that being said, reasons I am leaving are well the fact that it feels awkward just walking in because of gossip circulating and being misinterpret, but also because our rent policy changed at the beginning of the year. Our monthly rate was $600 for the month worked. Paying weekly wasn’t really enforced but appreciated, in January rent was raised to $700 until July. after that it would go back to $600. Reason why this was being done was so we could start paying for the upcoming month. terms used “money in the bank. Well unfortunately all mentioned above put a damper in my business First one being emotional (personal) because well it was a crying concert in my shower every morning, and another one in my car before walking in. The whole situation was brought up to the owner and somewhat brushed off, it was also mentioned to my mentor and well needless to say I was told that well not many people can understand my personality ( not going to lie a little confused because my personality had nothing to do with the situation going on) and second on well those extra hundred dollars did affect my pocket. Reason being well I’ve been renting for 2 years, fresh out of school I became an apprentice there was suppose to do it for a year but after 6 months she felt I was ready and a booth became available and I was given to me. All of us suffer a little after the holidays and walk-ins/call-ins are offered to everyone ( new stylists to be first pick to build clientele) but that never functioned for obvious reasons. Well to all of this I’m fed up of me being down in an emotional craze because of work and the hostile environment (I began to lose my hair) that I bumped to a gallery salon and found a studio that with in that I am able to afford with no problem! I have read just about everything on the website and after being nervous all day today about me resigning tomorrow and I feel 110% confident now.
I guess this was a little more of a venting post (its hard to and no one understand) as well as a THANK YOU post.
So once again Thank You all the way from Far West Texas!

By: Tina

Tina — Wed, 06 Feb 2019 16:44:44 +0000

In reply to Keeley. I would amend the wording to include information regarding the circumstances, but I would keep that portion brief as well and immediately focus on reassuring the client that this is a positive change (albeit an unfortunate one) that will result in little to no inconvenience for them.

By: Keeley

Keeley — Wed, 06 Feb 2019 16:22:35 +0000

Such a helpful article, do you have any suggestions for relocating due to a salon closing? Would you suggest the same letter template or are there things you would modify?

By: Tina

Tina — Sat, 18 Aug 2018 15:12:32 +0000

In reply to Jamie.

I have no way of predicting this. I don’t know your business, your local area, what the competition looks like, or how similar businesses in your area are operating, but I can say that your situation appears to be easily corrected. You will, without a doubt, lose a large chunk of clients due to that 20 minute distance. (In general, you don’t want to go more than 1-3 miles, or you see massive client loss.) That will depend highly on how loyal the clients are, but that’s a significant distance.

My recommendation is to either move to an employee-based system or raise rents so the renters are profitable. It sounds to me like the math may not have been done at the onset. Were you basing rental prices on the rates of competitors, or did you simply grandfather in the rates the prior owner had set?

By: Jamie

Jamie — Sat, 11 Aug 2018 20:39:17 +0000

Hello. My husband and I have owned a barbershop since 2006 in a small town. We bought it from a man that was retiring. So the barbershop itself has been around for decades. We are tired of unreliable booth renters. My husband is working 16 hour days to pay the bills of the shop and our own personal bills. We can’t afford to do such things as painting or buying new waiting chairs, updating our street sign etc.. without completely losing the little savings we have. He has a client base that is overflowing but they won’t go to the other barbers. We are considering shutting the full barbershop down and downsizing to just him at a mini suite that is in a fairly new building in the town next to our current location. This new location is in the same town we actually live in. What I’m wondering is what are your thoughts on a barber being in a salon suite environment and what percentage of clients do you think we’ll lose? It’s about a 13 mile difference/20 minutes drive from the original location. It’s a scary but exciting thought. We have three kids still at home and I’m hoping for a smooth transition.

By: Tina

Tina — Fri, 10 Aug 2018 12:32:54 +0000

In reply to Jessica. I don't, but you could just eliminate all the moving-related wording and substitute it with a message about how you value the time you spent together. Include a referral to someone you trust and thank them for their business. :)

By: Jessica

Jessica — Thu, 09 Aug 2018 13:42:59 +0000

Tina do you have a template for a letter if I’m moving out of state where guests can’t follow?

By: Tina

Tina — Fri, 30 Jun 2017 14:47:31 +0000

In reply to Samantha. Why do you want to tell them? If you're resigning, you aren't required to give a reason. If you've signed a non-compete or a non-solicitation agreement, you'll want to seek legal counsel before you disclose anything.

By: Samantha

Samantha — Wed, 28 Jun 2017 13:24:53 +0000

Hello Tina,
How do I tell my current employer that I have opened my own salon?

By: Tina

Tina — Sat, 27 May 2017 15:28:48 +0000

In reply to Maureen bowen. You have the right words, lol. Just tell her exactly what you said here. Be sure to reinforce the fact that you love her and value her friendship, but you want to support your niece and you feel like it's time you went out on your own. She's had 20 years of your loyalty professionally and 30 of it personally. I'm sure she'll be a little upset, but I doubt highly this will interfere with your relationship permanently.